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How to manage emotion
How to manage emotion step 1 - Start to consider that you can control emotions.
How to manage emotion step 2 - Pay notice to your Emotions which will make you to focus on what is happening around you and make notes on how you respond to a particular situation.
How to manage emotion 3 - Never Ignore your Emotions hoping the state will go away.
How to manage emotion step 4 - Understand that emotions are part of workplace. Some emotions in fact are critical to business Success.
How to manage emotion step 5 - Decide the Source of your feelings. Is the anger or distrust caused by a bad experience in the past rather than something that is happening now? Could it be stress?
Step 6 - Talk about your feelings - Yours and other party\'s. Recognize what activate you, understand your responses and develop behaviors that allow you to be more objective.
Step 7 - Express your feelings in non - confrontational manner. This can be done by using "I" messages. You say for example, "I feel angry because...." rather than, "You made me angry by....”
Step 8 - Acknowledge the other party\'s feelings as lawful. Although you may feel another way about the situation, your opponent\'s feelings are real and denying their existence or validity is likely to strengthen them.
Step 9 - Ask for a "TIME OUT". This allows for reform expressively and for reflection.
Step 10 -Walk away from the state of affairs. Removing yourself will allow the other party to gain control and also give you time to think how best you can handle it. But set a sensible time limit when both parties agree to reconvene.
Step 11 - Maintain a Neutral Body and Voice. By keeping your body loose and your tone neutral, you are more likely to remain calm.
Step 12 - Focus on the Positives and what any need to be changed
How to manage emotion >
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